Placing an Order

• How can I place an order on KiaPartsNow.com?

  You can place an order online by adding the parts to the shopping cart and continuing to our quick and secure check-out system.

• Does KiaPartsNow.com accept phone, fax, live chat or email orders?

  Unfortunately, we do not. Due to our commitment to provide our customers with the highest level of security and protection, all orders must be placed online through the website only.

• Why do you need my VIN?

  The 17 digit Vehicle Identification Number (VIN) is necessary in searching and identifying the correct parts or options for your vehicle and in some cases required by the manufacturer.

  The easiest places to find your VIN are on the vehicle's title, registration, insurance forms, driver side of the dashboard near the front windshield and on the driver's side door jamb.

  Your VIN tells us everything about your vehicle, from engine codes to interior color to the day it was built. This can guarantee the accuracy on your order.

  To have the VIN filed with your order, please use the "Select Vehicle by VIN" feature located below the search bar on the homepage.

• What is your Sales Policy?

  The sales policy consists of internal rules, principles and procedures which help to define the efficient way of support for the established sales process.
  Please click here for a detailed view of our Sales Policy.

• How can I check the shipping cost?

  You can estimate shipping costs directly from shopping cart by clicking on "Estimate Your Shipping and Tax." For international shipping estimates, please proceed to "SECURE CHECKOUT" for a more accurate shipping quote.

• How can I check the availability of an item from KiaPartsNow.com?

  To check availability, please use our Parts Availability Tool.